After Hours Emergency Care
We know that emergency situations don’t always happen at the most convenient times. If you have emergency beyond our clinic hours, we strongly recommend that you give us a call first before giving us a visit so we can prepare for your arrival. We offer 24-hour veterinary care for EMERGENCY CASES only.
After receiving your call, we will ask for your pet's detailed medical information so we can advise you on your pet's particular emergency. Please do not exaggerate your pet's condition. It is important for us to let you know that this is purely an emergency service. It is not easy to give a list of conditions that are emergencies as each situation is different though problems such as difficulty in giving birth, prolapsed eye, poisoning, not able to pass urine and those hit by car generally require immediate attention.
We will do our best to accommodate you, please do not rush your pet without giving us a call expecting to find a veterinarian on duty. If your pet is routinely treated by other veterinarian, we advise you to call them first in an emergency as they have your pet's medical record. Your pet's medical records may be important in managing an emergency condition and we see it unethical to see another veterinarian's client without acceptable reason.